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Guidance officers

Guidance Officers are fully qualified teachers with post-graduate degrees in education and counselling.  Guidance Officers work with teachers, parents and community members, external agencies and other stakeholders to support the mental, social and emotional health of students and maximise educational outcomes. This occurs through the use of evidence-based practices in case management, as well as, educational, vocational and personal counselling. Our Guidance Officers work within a multi-disciplinary team and contribute to Helensvale State High School’s comprehensive student support and wellbeing framework, that is responsive to the needs of the school community.

Guidance Officers provide confidential services, in accordance with education policy and legislative requirements, supportive counselling and referrals to external services as appropriate.  Psychoeducational assessments and career development also form an important part of the work Guidance Officers undertake to enhance positive educational outcomes and career pathways for all students. They provide leadership in responding to some of the most complex and challenging of circumstances including student protection matters, critical incidents, mental health issues, and suicide prevention and postvention support.


                                  Mental Health and Wellbeing @ HSHS

At Helensvale SHS we value each student and recognise that each individual student at any given time may have varying mental health issues and levels of resilience. The Vale Way encompasses leadership of, and structured opportunities, to develop resilience and maintain good health and wellbeing for all students and staff. Helensvale SHS conforms to Education Queensland policies and Best Practice.

The learning and wellbeing framework for all Queensland State Schools can be found at:

To find out more information regarding support and available resources see the Student Well-being Hub (PDF, 724KB) and Parent Well-being Hub (pdf, 749KB).