QParents

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The QParents website and mobile app provides an easier, more convenient way for parents and guardians to communicate with the school.

This online channel helps parents/guardians save time by allowing them to access information about their school-age children via a secure, online portal.

Parents are able to log in to QParents via their computer or mobile device to access a range of information about their child, including:

Report cards and assessment
Timetables and class times
Finance
Student consent

Parents are able to update their address and their child's medical information via QParents.

An invitation to join QParents was emailed to parents and carers in early 2024. If you are unable to find your invitation, please email: administration@helensvaleshs.eq.edu.au

How to sign up to QParents:

Creating a QParents account involves a 4-step registration process. You will need to have your child’s EQ ID (their Education Queensland identification number) in order to complete your QParents registration. 

You can find your student’s EQ ID on an invoice from Helensvale State High School or Student ID Card.

Alternatively, your student can find their EQ ID by signing into OneSchool

Step 1 - receive an email from no.reply@qparents.qld.edu.au with a unique invitation code and select the link to register
Step 2 – verify your identity with 100 points of ID (this must be done on a computer or laptop)
Step 3 - create a QParents account using an email address
Step 4 – add your child to the account using their student EQ ID

Once your child has been added, a request will be sent to us for final review and approval. This process protects the security of your child’s student information.

For a complete guided process for sign up please download and read the

QParents-registration-quick-reference-guide.pdf.

For more information:

Visit the QParents help site External link
Vist the QParents login screen External link
Call 13QGOV (13 74 68)
Email qparents@dete.qld.gov.au

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