Student and Parent Support
Partnerships between schools, parents and the
local community can assist in reducing absenteeism and making every day count at school.
School absenteeism and truancy can impact significantly on students' learning and wellbeing.
Research shows that in Queensland, higher student attendance is associated, on average, with higher student achievement. Additionally, attending school every day helps children to build social and emotional skills such as communication, teamwork and resilience.
Under the law, you must make sure your child is enrolled and attends school on all school days unless there is a reasonable excuse. Schools must monitor attendance of students and follow up with parents and caregivers any unexplained absences.
If your child does not want to go to school, or is missing school without you knowing, contact your school immediately for assistance and support.
Schools will:
monitor student attendance
notify you if your child has an unexplained absence as soon as practicable on the day of your child's absence and continue to follow-up with you as practicable
use effective teaching strategies to engage your child in learning
help you with strategies to encourage your child to go to school
provide support for families.
You can find detailed information in this area by clicking on the below links including:
Regular school attendance
Anxiety about going to school
Preparing your child for high school
How can I get my teenager to go to school?
Visit the
Spark their Future website which provides tips, information and support to parents to help your child get the most from their education.
When you’re young, life can feel ‘full-on’. It can get stressful and exhausting.
Help your teen boost their resilience by encouraging them to check out the support, options and tips available on the We the Differents website.
It has a range of articles to help them to find their different, understand their learning options and learn handy study hacks.
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Parentline: Support and advice for all Queensland parents and carers
Being a parent can be rewarding—but it can also be challenging. Whether you’re trying to support your child with school issues, friendship challenges, behaviour, or tough moments at home, it’s completely normal to feel unsure about what to do next.
Parentline is a free and confidential service available to all Queensland parents and carers. No problem is too big or too small—and reaching out early can make a real difference.
Parentline offers advice and support on a wide range of parenting topics, including:
bullying and friendship issues
parent–child relationships
parenting strategies and behaviour management
mental and emotional wellbeing—for both children and parents
You can speak with a trained professional by phone or webchat (6am-midnight), seven days a week.
An online bullying support forum is also available. This is a safe, moderated space to connect with others, ask questions, and share experiences.
📞 Call 1300 30 1300
💬 Visit parentline.com.au
Because parenting doesn’t come with a manual—but help is here when you need it.
Bullying: hear from the experts
In this webinar specially designed for parents, carers and teachers, Parentline and Kids Helpline share their expertise on how to support a child or young person who is being bullied.
Parentline provides free, confidential counselling and support for parents and carers, helping them navigate complex issues such as bullying and support their child’s wellbeing.
Kids Helpline provides free counselling and support for children and young people for any reason (including bullying).
🎥 Watch the webinar now: https://parentline.com.au/issues/bullying-school#video
This webinar is packed with insights to help you support the young people in your life.
Mental health and wellbeing at our school
At our school we value each student and recognise that each individual student at any given time may have varying mental health issues and levels of resilience. The Vale Way encompasses leadership of, and structured opportunities, to develop resilience and maintain good health and wellbeing for all students and staff. Our school conforms to Department of Education policies and best practice.
The Department of Education's
Student learning and wellbeing framework highlights our approach to student wellbeing and learning across the whole school.
At our school we have our very own
Community Wellbeing Wall which we update regularly with wellbeing resources for our community, including mindfulness activities, advice and resources for parents/carers and information on online safety, wellbeing apps and online learning.
To find out more information regarding support and available resources see the
Student Wellbeing Hub (PDF, 384KB) ,
Parent Wellbeing Hub (PDF, 398KB) and
Online Safety Hub (PDF, 456KB)
as well as the
Student Support Services and Programs section of our website.
QParents is a user-friendly portal accessible via an app or web browser, providing parents with secure online access to information about their child's state schooling. It allows you to access and manage information online about your child at this school.
With QParents you can:
- Sign-in securely. All information is always kept private and only visible to those you choose.
- Make payments online and view all your invoices in one place.
- Check timetables and view events, such as excursion, assessments and exams.
- View academic reports
- Provide consent. Respond to requests for consent for things such as excursions, media etc
Sign into the QParents website or download the QParents app. QParents supports parents to connect with their children's school every step of the way.